Otter.ai Pricing & Alternatives: What You Need to Know Before Subscribing
By
Samantha Cox
•
Jun 2, 2025
Wondering about Otter AI pricing? This article will give you a clear breakdown of the costs and features of each Otter AI plan, from the free Basic option to the customizable Enterprise plan. Whether you’re an individual or a large organization, we’ll help you find the best plan for your needs.
Key Takeaways
Otter.ai offers four pricing plans to cater to different needs, from a free Basic plan for casual users to customizable Enterprise options for large organizations.
The Pro plan is great for small teams, providing extensive transcription features like speaker identification and real-time annotations to enhance collaboration.
Otter.ai stands out in the market due to its balance of cost and features, making it a top choice compared to competitors like Fireflies and Rev.
Overview of Otter.ai Pricing Plans
Otter AI offers a range of pricing plans designed to cater to different user needs, from individuals to large organizations. There are four main plans available under the otter pricing structure:
Basic (Free)
Pro
Business
Enterprise. Additionally, the otter app enhances the user experience with its intuitive features.
Each plan is tiered based on the number of user seats and the monthly transcription minutes provided, making it easy to find an option that fits your specific requirements for paid plans.
The Basic plan is free and perfect for users with minimal transcription needs, offering a taste of Otter.ai’s capabilities without any cost. For those needing more advanced features and higher transcription limits, the Pro plan is available at $8.33 per user per month when billed annually. This plan provides 1200 monthly transcription minutes and additional functionalities to enhance productivity.
For growing companies, the Business plan, priced at $20 per user per month, offers 6000 monthly transcription minutes and advanced collaboration tools. Finally, the Enterprise plan provides customizable pricing and features tailored to large organizations, ensuring comprehensive solutions for extensive transcription needs.
All plans support multiple languages and integrate with various platforms, making automatic note-taking seamless across different environments with an AI powered note taker.
Basic Plan (Free) - Ideal for Casual Users
The Basic plan is Otter.ai’s entry-level offering, designed to provide essential transcription services at no cost. This plan is perfect for individuals who only need transcription services occasionally, such as students, freelancers, or anyone attending infrequent meetings or lectures. Despite being a free plan, it includes several useful features that make it a viable option for casual users.
However, it’s important to note that the Basic plan has its limitations. Users often find its transcription capabilities constrained, particularly when dealing with longer conversations or noisy environments. If your transcription needs are minimal, this more generous free plan can still be a valuable tool without any financial commitment.
Key Features of the Basic Plan
The Basic plan provides users with:
Up to 300 minutes of transcription per month
Each conversation capped at 30 minutes, useful for short meetings or lectures
Real-time transcription and live transcription summary capabilities
Support for English, French, and Spanish, catering to a broader user base
Collaboration features include:
The ability to share transcripts
Export captions
Add editable text and speaker tags
Real-time annotation
These features allow users to enhance the accuracy and usability of their transcriptions, making it easier to collaborate with others. However, the Basic plan does have its limitations, such as issues with speaker identification and challenges in noisy environments.
Despite these limitations, the Basic plan allows for some customization, such as transcribing the first five custom words to improve recognition of specific terminology. Users can also import and transcribe up to three audio or video files over their lifetime, providing a taste of Otter.ai’s capabilities without any cost.
Who Should Use the Basic Plan?
The Basic plan is perfect for casual users. It suits those who occasionally require transcription services for meetings, lectures, or brainstorming sessions. If your transcription needs are minimal and you don’t require extensive features, this free plan offers a more generous option to get started with Otter.ai without any financial commitment.
Pro Plan ($8.33/month) - Best for Small Teams & Power Users
The Pro plan, priced at $8.33 per month when billed annually, is designed for small teams and professionals who need more advanced transcription services. This plan offers a significant upgrade from the Basic plan, providing more transcription minutes and additional features that cater to power users. It’s an excellent choice for those who need reliable and extensive transcription capabilities without breaking the bank.
One of the key advantages of the Pro plan is the immediate access to its features upon upgrading, ensuring that users can start benefiting from the enhanced functionalities right away. Whether you’re a small team looking to improve collaboration or a professional needing advanced transcription services, the Pro plan strikes a perfect balance between affordability and functionality.
Key Features of the Pro Plan
The Pro plan offers the following features:
Import and transcribe up to 10 audio or video files each month, providing ample flexibility for various transcription needs.
Each conversation can last up to 90 minutes, making it ideal for longer meetings or interviews.
Includes speaker identification.
Ability to assign action items during meetings, enhancing productivity and collaboration.
Other notable features include:
Centralized billing
Playback speed adjustment
Vocabulary customization and shared custom vocabulary
Document export in PDF format
These advanced features make the Pro plan a robust option for users who need more than just basic transcription capabilities. The ability to use custom vocabulary ensures that specific terminology is accurately transcribed, further improving the overall transcription quality.
Benefits for Small Teams
The Pro plan is particularly beneficial for small teams aiming to enhance collaboration and productivity. Real-time annotations and shared action items enable team members to stay on the same page, ensuring that nothing important is missed during meetings. This level of collaboration is crucial for small businesses looking to grow and improve their operational efficiency.
While the Basic plan might suffice for individuals, small businesses aiming for significant growth will find the Pro plan’s enhanced team features indispensable for their sales teams. The ability to collaborate effectively and keep detailed records of meetings can make a substantial difference in team performance and project outcomes.
Business Plan ($20/user/month) - Tailored for Growing Companies
The Business plan, priced at $20 per user per month, is tailored for large teams and organizations that require extensive transcription services. This plan offers:
6000 monthly transcription minutes
Support for participation in up to three simultaneous virtual meetings, making it ideal for busy teams
The ability to manage billing
The ability to invite team members
Two-factor security for robust administrative control
Users can cancel their Business plan subscription at any time, retaining access until the end of the billing cycle, offering flexibility for growing companies. Whether you are a small business scaling up or a large organization, the Business plan’s advanced features and flexibility make it a compelling option, especially since it is billed monthly.
Advanced Collaboration Tools
The business plan offers a suite of advanced team collaboration tools designed to enhance team productivity and efficiency. Real-time annotations and a takeaways panel for action items ensure that all team members stay informed and aligned during meetings. This level of collaboration is essential for organizations that rely on effective communication and coordination.
One standout feature is the Otter Assistant, which can join multiple meetings simultaneously and take meeting notes when triple booked, ensuring that no important detail is missed. This capability is particularly useful for busy teams that often find themselves in overlapping sales meetings. Additionally, the Business plan supports an extensive shared vocabulary of up to 800 names and terms, enhancing the accuracy and consistency of transcriptions to transcribe meetings for the entire team. The ai meeting assistant further streamlines this process.
Unlimited audio and video files imports further promote efficient collaboration across various media, allowing teams to work with different types of content seamlessly. Whether you’re using Kumospace, Google Meet, Microsoft Teams, or other platforms, these advanced features ensure that your team can sync audio effectively and stay productive.
Administration and Security Features
The Business plan includes several administrative and security features that provide robust data protection and team management capabilities. Usage analytics reports and prioritized email support help teams manage their transcription services more effectively. These features ensure that team leaders have the sales insights and support they need to optimize their workflows.
Security is a top priority for large corporations, and the Business plan addresses this with features like:
Editable codes for sharing sensitive content securely
Centralized billing
User management features that offer improved administrative control, making it easier to manage large teams.
These advanced security measures are crucial for organizations that require extensive security and administrative controls in their transcription services.
Enterprise Plan (Custom Pricing) - Comprehensive Solution for Large Organizations
The Enterprise plan is designed to meet the specific needs of large organizations with custom pricing tailored to their requirements. This plan is cost-effective for a large number of users, offering advanced security measures and centralized conversation management. The average annual cost is around $6,323, with the highest recorded price being $35,000 per year, reflecting its comprehensive features.
Organizations that require extensive security, compliance, and deployment capabilities will find the Enterprise plan’s customizable features and advanced support invaluable. With features like AES-256 encryption for real-time content, the Enterprise plan ensures that data is protected at the highest level. This makes it an ideal solution for large organizations that handle sensitive information.
Customizable Features
The Enterprise plan offers a range of customizable features designed to improve workflow efficiency and security for large organizations. Single sign-on (SSO) is a key feature, allowing users to access multiple applications with a single set of login credentials, simplifying the authentication process. Domain capture enables organizations to consolidate their transcriptions under a single domain, streamlining management and accessibility.
These customizable features are essential for large organizations looking to enhance their operational efficiency and security. By tailoring the automatic transcription service to meet specific needs, organizations can ensure that their workflows are optimized and secure through human transcription.
Enhanced Support and Security
The Enterprise plan provides enhanced support and security features to ensure that large organizations receive the highest level of service. Prioritized support ensures that users can get quick assistance when needed, minimizing downtime and ensuring smooth operations. With expedited responses and a dedicated support team, organizations can rely on timely help when issues arise. Additionally, our enterprise plans offer tailored solutions to meet the specific needs of large organizations.
Security features like two-factor authentication and AES-256 encryption provide robust data protection. These measures are crucial for organizations that handle sensitive information and require extensive security. By offering these advanced features, the Enterprise plan ensures that large organizations can operate securely and efficiently.
Comparing Otter.ai to Other AI Transcription Tools
Otter.ai stands out in the crowded field of AI transcription tools due to its balance between cost and features. While there are many alternatives available, such as Fireflies and Rev, Otter.ai’s comprehensive pricing plans and robust feature set make it a preferred choice for many users. Fireflies, for instance, offers integration with various video conferencing platforms, enhancing user experience. Rev, on the other hand, uses a pay-per-minute pricing model, which might be more suitable for users with infrequent transcription needs.
Understanding the unique features and pricing of these competitors helps users make informed decisions about their transcription needs. When considering the savings from annual subscriptions, Otter.ai’s Business plan can provide better value for money compared to other services. This cost-effectiveness, combined with a robust feature set, makes Otter.ai a smart choice for many users.
Competitor Analysis
Fireflies and Rev are two popular competitors of Otter.ai, each offering unique features and pricing structures. Fireflies provides seamless integration with various video conferencing platforms, which enhances the user experience by allowing easy transcription of meetings. Rev’s pay-per-minute pricing model can be more suitable for users who only need transcription services occasionally.
By comparing these competitors’ features and pricing with Otter.ai, users can better understand their options and choose the service that best fits their needs. This analysis ensures that users are well-informed about the strengths and weaknesses of each service, helping them make the best decision for their transcription needs.
Value for Money
Otter.ai’s pricing stands out as an excellent value when compared to other transcription services. The balance of affordability and features makes it a compelling choice for users who need reliable and extensive transcription capabilities. Otter.ai provides a comprehensive set of features at a cost-effective price, ensuring that users get the best value for their money.
For those who subscribe annually, the savings can be significant, making Otter.ai’s Business plan particularly attractive. Overall, Otter.ai offers a smart balance of cost and functionality, making it a top choice for users looking for high-quality transcription services.
How Otter.ai Enhances the Recruiter’s Role
Otter.ai significantly enhances the recruiter’s role by providing detailed transcriptions that allow recruiters to focus on candidate interactions rather than note-taking. By joining meetings on platforms like Zoom, MS Teams, and Google Meet, Otter.ai captures notes automatically, ensuring that recruiters have accurate records of candidate responses. This automation frees up recruiters to engage more meaningfully with candidates, improving the overall recruitment process.
In addition to Otter.ai, tools like Fonzi further enhance the recruiter’s role by improving speed, quality, and fairness in hiring without replacing human judgment. Fonzi, positioned as a scalable, transparent, and fair solution powered by multi-agent artificial intelligence, helps recruiters manage larger volumes of applicants efficiently, ensuring high candidate quality.
Streamlining Recruitment Processes
AI tools can automate the initial stages of recruitment, such as scanning resumes for relevant keywords and qualifications, allowing recruiters to focus on the most promising candidates. This AI-powered advanced search capabilities automation streamlines the recruitment process, making it faster and more efficient.
AI-driven recruitment solutions can also enhance candidate engagement by using chatbots to answer common queries in real time, freeing recruiters to handle more complex tasks. Moreover, AI can streamline interview scheduling by syncing with calendars and automating the process, reducing manual effort and time delays during an AI meeting. An AI assistant can further support this process.
By quickly analyzing candidate responses through transcriptions, recruiters can efficiently evaluate candidates without needing to re-listen to entire interview recordings. This not only speeds up the hiring process but also helps reduce bias by focusing on candidates’ skills and experiences.
Improving Candidate Quality
Accurate transcriptions from Otter.ai help recruiters assess candidate responses efficiently and fairly. This accuracy ensures that recruiters have a clear and detailed record of what was said during interviews, which is crucial for making informed hiring decisions. Real-time collaboration among hiring teams through shared notes and insights from interviews further enhances the evaluation process, providing highly accurate transcriptions.
By providing accurate records of candidate responses, Otter.ai ensures high candidate quality and helps recruiters make better hiring decisions. This level of detail and accuracy is invaluable for recruiters aiming to hire the best talent while maintaining fairness and transparency in the hiring process.
Empowering Tech Companies to Adopt AI in Hiring
Otter.ai automates preliminary screening and initial candidate assessments, allowing recruiters to focus on selecting top talent. This automation helps manage high volumes of applications efficiently, ensuring that only the most suitable candidates move forward in the hiring process. By promoting fairness through objective criteria, AI reduces the impact of unconscious biases, making the hiring process more transparent and equitable.
Utilizing AI in recruitment can significantly enhance transparency by providing data-driven insights into candidate evaluations. Implementing AI in recruitment processes also enhances transparency by providing clear data on selection criteria and candidate evaluations, helping organizations make more informed decisions.
Overcoming Hiring Challenges
AI tools like Otter.ai can automate several aspects of the hiring process:
Automate resume screening by identifying key qualifications to expedite hiring.
Address common hiring issues such as overwhelming application volumes by automating resume screening and candidate matching, alleviating the burden on recruiters.
Automate interview scheduling and send reminders, significantly reducing the time spent on administrative tasks.
By focusing evaluations solely on candidates’ skills and qualifications instead of demographic factors, AI tools help reduce unconscious bias in the hiring process. This ensures that hiring decisions are based on merit, leading to a more diverse and qualified workforce.
Additionally, real-time collaboration features in Otter.ai facilitate immediate feedback and decision-making among recruiting teams, improving decision-making and overall efficiency.
Building Confidence in AI Adoption
A significant barrier to AI adoption in hiring is the fear of job displacement among current employees, which can hinder the integration of these technologies. To build confidence in AI adoption, tech companies should maintain a balance between AI efficiency and human interaction, ensuring that AI tools enhance rather than replace human roles. This approach helps alleviate fears and demonstrates that AI is a tool to support and improve recruitment processes.
By showcasing successful implementations and highlighting the benefits of AI in hiring, tech companies can build trust and confidence among their employees. Emphasizing the role of AI in enhancing efficiency and fairness, rather than replacing human judgment, can help create a positive perception of AI adoption.
Summary
In summary, Otter.ai offers a range of pricing plans designed to meet the diverse needs of individuals, small teams, and large organizations. From the free Basic plan to the customizable Enterprise plan, each option provides a unique set of features and benefits tailored to different user requirements. Understanding these pricing plans and their key features is crucial for making an informed decision about which plan best suits your needs.
AI tools like Otter.ai and Fonzi are revolutionizing the recruitment process by enhancing efficiency, accuracy, and fairness. By adopting these technologies, tech companies can overcome common hiring challenges, improve candidate quality, and streamline their recruitment processes. Embracing AI in hiring not only improves operational efficiency but also promotes a more transparent and equitable hiring process, ultimately leading to better hiring outcomes.
